1. Who We Are
B2KON Industries LLC, doing business as Unit B2KON (“B2KON,” “we,” “us,” or “our”), provides modular offices, portable storage buildings, and related products primarily to customers in North Florida.
Business address: 168 Palm Street NE, Live Oak, FL 32064
- General email: info@b2kon.com
- Privacy-request email: sales@unitb2kon.com
- Phone: 386-227-7026
- Website: www.unitb2kon.com
2. Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
- Visit www.unitb2kon.com
- Submit a website contact form
- Message us on WhatsApp from a link on our website
- Request pricing, availability, delivery information, or a viewing
- Complete a Facebook lead form
- Place an order with us by WhatsApp, phone, or email
- Communicate with Unit B2KON regarding our products or services
This Policy does not govern third-party websites, platforms, or services that maintain their own privacy policies.
3. Information We Collect
Information You Provide
Depending on how you interact with us, we may collect:
- First and last name
- Email address
- Telephone number
- Messages and inquiry details
- ZIP code
- Product or unit of interest
- Planned purchase timeline
- Delivery address after you request a quote or proceed with a purchase
- Billing and transaction information
- Information provided during WhatsApp conversations
- Other information you voluntarily provide
We do not request Social Security numbers, credit scores, income information, online banking credentials, or driver's-license information through our ordinary website inquiry forms or Meta lead forms.
Payment Information
Our website does not have a checkout and does not collect payment information. When you make a purchase, payment is arranged with us directly and may be processed by our payment service provider.
We may receive information needed to complete and document the transaction, such as:
- Customer and billing details
- Transaction amount
- Payment status
- Order information
- Limited payment-method details
Payment service providers may handle payment information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, our hosting provider (Vercel) and, if we enable it, Google Analytics may automatically collect technical and usage information, including:
- Internet Protocol address
- Browser and device information
- Pages visited
- Time spent on the website
- Referring pages or websites
- Interactions with buttons, forms, and website features
- Cookie and similar technology information
4. How We Collect Information
We may collect information through:
- Website contact forms
- WhatsApp messages started from our website
- Quote and delivery requests
- Facebook and Instagram Instant Forms
- Marketplace and social-media communications
- Direct email or telephone communications
- Hosting logs and, if enabled, cookies and Google Analytics
- Purchase and transaction records
5. How We Use Information
We may use personal information to:
- Respond to questions and product inquiries
- Confirm product availability
- Provide prices, specifications, and delivery information
- Prepare quotes
- Schedule showroom, in-person, or video viewings
- Process and complete purchases
- Arrange pickup or delivery
- Provide customer support
- Maintain transaction and business records
- Operate, maintain, and improve our website
- Understand website usage and performance
- Prevent fraud, misuse, and security incidents
- Enforce our business terms
- Comply with legal, accounting, and regulatory requirements
We currently use contact information primarily to respond to individual inquiries and provide requested product or transaction information. We do not currently use website leads for general newsletters or unrelated promotional campaigns.
6. Cookies and Analytics
Our website may use cookies and similar technologies to support:
- Essential website functions
- Website security
- Site preferences
- Performance measurement
- Google Analytics, if we enable it
At the time of this Policy, our website does not use analytics or advertising cookies. If we add Google Analytics, we will update this Policy. You may manage cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
At the time of this Policy, we do not use website visitor information for retargeting or remarketing advertisements.
7. Facebook Lead Form
When you submit information through a Unit B2KON Facebook or Instagram Instant Form, Meta may process that information according to its own terms and privacy policies.
Meta may provide the submitted information to Unit B2KON through Meta Leads Center. We use that information to:
- Respond to your inquiry
- Identify the product that interests you
- Provide pricing and availability
- Determine delivery options
- Schedule a viewing
- Discuss the next step in a potential purchase
Meta requires Instant Form advertisers to provide or connect an appropriate privacy-policy URL.
8. How We Share Information
We may share personal information with the following categories of recipients when reasonably necessary:
Website and Messaging Providers
Vercel hosts our website. WhatsApp, a Meta service, carries the messages you choose to send us. If our contact form is connected to a form service, that service receives the details you submit.
Payment Service Providers
Payment information and transaction details may be processed by third-party payment providers that help us accept and verify payments.
Delivery and Logistics Providers
When you request or purchase delivery, we may share information such as your name, contact details, delivery address, unit information, and delivery instructions with authorized delivery or logistics providers.
Authorized Personnel
Information may be accessed by authorized Unit B2KON employees and representatives who need it to respond to inquiries, provide quotes, complete transactions, arrange delivery, or provide support.
Legal and Safety Disclosures
We may disclose information when reasonably necessary to:
- Comply with a law, court order, or lawful government request
- Protect our customers, employees, property, or legal rights
- Investigate suspected fraud, abuse, or security incidents
- Enforce agreements or business policies
We do not sell or rent personal information. We do not provide personal information to unrelated companies for their own independent marketing purposes.
9. Data Storage and Retention
Personal information may be processed or stored through:
- Our website hosting and contact-form systems
- Meta Leads Center
- Our business email and communication systems
- Payment-processing systems
- Internal transaction and customer-service records
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this Policy
- Respond to inquiries
- Complete and document purchases
- Provide support
- Resolve disputes
- Meet legal, tax, accounting, and operational requirements
Retention periods may differ depending on the type of information and the reason it was collected.
10. Information Security
We use reasonable administrative and technical safeguards intended to protect personal information. These measures include limited access to business systems and the use of two-factor authentication on supported accounts.
No method of internet transmission, electronic storage, or data-security system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
11. Your Privacy Choices and Requests
You may contact us to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of your information, where appropriate
- Information about how your data has been used
- Withdrawal of a previous request or communication preference
Send privacy requests to: sales@unitb2kon.com
We may need to verify your identity before processing certain requests. We may also retain information when reasonably necessary to complete transactions, meet legal obligations, prevent fraud, resolve disputes, or maintain required business records.
You may manage cookies through your browser settings.
12. Children's Privacy
Our website and products are intended for adults and business customers. They are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it. A parent or guardian who believes a child has submitted information may contact us at sales@unitb2kon.com.
COPPA applies to services directed toward children under 13 and, in certain circumstances, services that knowingly collect their personal information.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services, including social-media platforms, payment providers, financing providers, delivery providers, and other external services.
We do not control the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, website features, services, technology, or legal obligations.
The revised version will be posted on this page with a new “Last Updated” date. Changes take effect when the updated Policy is published unless otherwise stated.
15. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
B2KON Industries LLC, doing business as Unit B2KON, 168 Palm Street NE, Live Oak, FL 32064
- Privacy requests: sales@unitb2kon.com
- General inquiries: info@b2kon.com
- Phone: 386-227-7026
- Website: www.unitb2kon.com